GreenMart Theme Documentation
SupportGreenMart DemosBuy GreenMart Now
  • General
    • Requirement
    • Free Support
  • ⌛Installation
    • Download Package
    • Extract Package
    • Installation Theme
      • Theme Installation via WordPress
      • Theme Installation via FTP
    • Installation Plugins
    • Recommended Plugins
  • 🧩Import Sample Data - WPBakery
    • Requirement
    • For a new website
    • For the website available.
    • Reset Data
    • Error or Problem
      • Nothing appeared
      • Page not found
      • Other issues
  • 🧩Import Sample Data - Elementor
    • Requirement
    • For a new website
    • For the website available.
    • Reset Data
    • Error or Problem
      • Nothing appeared
      • Page not found
      • Other issues
  • ⚙️Theme Configuration
    • Set Up Logo
      • Theme Options
      • Header Builder
    • Set Up Menu
    • Set Up Home Page
    • Header Builder Elementor
    • Set Up Footer
    • Configure Blog
    • Slider Revolution
    • Contact Page
    • MailChimp
  • ⚙️Theme Options
    • General
    • Header for WPBakery
    • Header for Elementor
    • Footer
    • Blog
    • WooCommerce
    • Mobile
    • Style for WPBakery
    • Style for Elementor
    • Socials Share
    • Performance
    • Custom CSS/JS
  • 🛒WooCommerce Setting
    • Basic configuration
    • Show Countdown Timer
    • Show Video Product
    • Variable Products
    • Recently Viewed
    • Photo Reviews
    • YITH WooCommerce Brands
    • Notification
    • Frequently Bought Together
    • YITH WooCommerce Wishlist
    • YITH WooCommerce Compare
    • Enable Buy Now
    • Total Sales
    • Catalog Mode
    • WooCommerce Quantity Mode
    • Category Image and Description
    • Quantity on Mini-Cart
    • Free Shipping on Mini-Cart
    • Product's image size?
  • ⚙️Elementor Setting‎
    • Header Builder
    • GreenMart Elements
    • Some special Elements
    • Elementor Settings
    • Set Up Home Page
    • Create a Footer
  • 🛠️WPBakery Page Builder
    • Tbay Element
    • Custom post types
    • How to update?
  • ⚙️Child Theme
  • 🌐Translations
    • Loco Translate
    • WPML Plugin
    • Weglot Translate
  • 🚀Optimization
  • ⏰Update Greenmart Theme
  • 💡FAQs
    • Can't edit the product
    • Product's image size?
    • Enable the Registration Form
  • 📝Changelog
  • 📺Youtube Tutorial
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On this page
  • How To Receive Free Support
  • How to find your ThemeForest Item Purchase Code

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  1. General

Free Support

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All of our items come with free support, and we have an advanced ticket system to handle your requests. Support is limited to questions regarding the theme’s features or problems with the theme. We are not able to provide support for code customizations or third-party plugins. If you need help with anything other than minor customizations of your theme, we suggest enlisting the help of a developer.

How To Receive Free Support

  • Step 1 – Go to Ticket System and Click Submit a ticket.

  • Step 2 – Provide all required information: Product Name, Purchase Code, your username on Themeforest.net and URL to your page to verify your license.

  • Step 3 – Provide more details about the problem, describe, screenshot ...

  • Step 4 – Submit a ticket and wait for our response (within 14-24 hours)

How to find your ThemeForest Item Purchase Code

To find your license key/purchase code you need to log into your ThemeForest account and go to your page. Locate some of the Themes Kingdom themes you purchased in your list and click on the Download and next on the License Certificate & purchase code link in the drop-down menu. After you have downloaded the certificate you can open it in a text editor such as Notepad and copy the Item Purchase Code.

(https://tickets.thembay.com/)
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